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What to say when a client asks you to guarantee a result

Clients often ask 'Will it surely happen?' near the end of a reading. Here is how to answer honestly, keep their trust and stay inside the rules that govern paid readings.

Updated 2026-11-05

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Short answer

When a client asks for a guarantee, say plainly that no astrologer can promise an outcome, then give what the chart can offer: a tendency, a period to watch and the steps in the client's own hands. Never answer with a percentage, a date presented as certain or a remedy that 'makes sure'. India's Consumer Protection Act lists a misleading guarantee, or a promise to keep a service going until a set result is achieved, among unfair trade practices ². Astrologers on Kismo agree that a reading is guidance and entertainment, not professional advice, and never use urgency, fear or guilt to keep a client ¹.

Honest answer: No astrologer can promise an outcome; offer a tendency, a period to watch and steps the client controls
Indian consumer law: A misleading guarantee, or an 'until it works' promise, is listed as an unfair trade practice ²
Never promise: A result, a date as certain, or that a person will come back
Never advise on: Health, legal cases, money decisions, a death or a pregnancy's outcome ¹
Pressure: Urgency, fear or guilt to keep a client in a session is not allowed ¹
Per-minute billing: Every repeat of the same question costs the client money

Why they ask

Why do clients ask an astrologer for a guarantee?

Clients ask an astrologer for a guarantee because they are anxious and want the waiting to end. 'Pakka hoga na?' is rarely a question about astrology. It is a request for reassurance that the pain will stop.

Many arrive after a breakup, a delayed marriage or a lost job, and some have heard confident promises elsewhere. Your job is to give them something steady to hold that is also true.

Fear: they want to stop imagining the worst outcome.
Fatigue: they have waited months and want a date to hold on to.
Comparison: another reader promised them a result, and they want the same.
Testing: they want to see whether you will simply say what they want to hear.

The honest line

Can an astrologer honestly guarantee that something will happen?

No astrologer can honestly guarantee an outcome, because a chart shows tendencies and timing while people, choices and circumstances still decide what happens. Saying so is not weakness. It is the frame every honest reading sits inside.

The Astrologer Agreement readers accept on Kismo puts it in one line: a reading is guidance and entertainment, not professional advice ¹. Anything you say should fit inside that sentence.

Indian consumer law has words for this too. The Consumer Protection Act, 2019 lists as an unfair trade practice a representation that purports to guarantee a service, or promises to repeat or continue a service until it achieves a specified result ². It applies where the promise is materially misleading or has no reasonable prospect of being kept ².

The Act covers statements made orally, in writing or by electronic record, which includes a chat ². This page is not legal advice.

Better words

What can you say instead of a guarantee?

Instead of a guarantee, give the client three honest things: what the chart shows, when it is most active, and what they can do themselves. That answers the fear behind the question without a false promise.

Client asks	Avoid	Say instead
Will he surely come back?	Yes, definitely, by March.	I can see the period when contact is more likely. Whether he reaches out is his choice.
Pakka shaadi hogi is saal?	Haan, guarantee hai.	Is saal ka samay supportive dikh raha hai. Bataun kin mahino par dhyan dena hai?
Will I get this job?	You will get it, no doubt.	This period supports effort. The preparation is in your hands, so let us talk about that.
Can you promise my business will run?	Do this puja and it will run.	I cannot promise results or give business advice. I can tell you which periods look steadier.
Is there any doubt at all?	None. Trust me.	There is always some uncertainty. I will tell you what I see as clearly as I can.

Step by step

How do you answer 'Will he come back?' without making a promise?

The 'will he come back' question is where a guarantee is demanded most often, so plan your answer before it arrives. Use the same five steps every time.

Acknowledge the feeling first: 'I can see how much this hurts, and I will be honest with you.'
Say what the chart shows about the relationship in one or two plain sentences.
Name a time window as a period to watch, never as the date it will happen.
Separate what is in the client's hands, such as how they respond and their own healing, from what is not: the other person's choice.
Offer to look again after that window, so the client has a reason to return that is not fear.

For the chart side of this question, read how to read love and reunion questions.

Pushback

What if the client keeps demanding a yes or no?

When a client keeps demanding a yes or no, repeat your honest answer once, kindly, and then move the conversation forward. Do not let the same question loop, because on a per-minute app every loop costs the client money.

A calm script helps: 'I understand you want a clear yes. I would be lying if I gave you one. What I can do is tell you what to watch for next month.' If the client is still unhappy, close the reading politely rather than giving in.

Some clients may rate a session lower when they hear no promise. That is a real cost, but a promise that fails costs more: the client loses money and trust, and you lose someone who could have come back.

Off limits

What if the guarantee is about health, a court case or money?

When the guarantee is about health, a court case or money, do not give one and do not advise at all. The agreement rules out medical, legal and financial advice, any death prediction and any comment on a pregnancy's outcome ¹.

If a client raises one of these, the agreement asks you to say you cannot advise on it and point them to a qualified professional ¹. Keep it short and warm, so the client does not feel turned away.

Health: 'Will the operation succeed?' Ask them to follow their doctor.
Legal: 'Will I win the case?' Ask them to follow their lawyer.
Money: 'Should I invest now?' Ask them to speak to a financial adviser.
Pregnancy: 'Will it be a boy?' Do not answer this at all.

The long run

Why does refusing to guarantee results build a stronger practice?

Refusing to guarantee results builds a stronger practice because clients come back to readers whose words held up. A failed promise ends the relationship, while an honest window the client can check keeps it going.

Honesty also protects you. A false promise invites complaints and disputes, while a clear 'this is guidance' frame is easy to stand behind when a client is unhappy.

For the craft of earning trust over many sessions, read how to get repeat clients and how to suggest remedies without fear.

On Kismo

What does Kismo's agreement say about promising results?

Kismo's Astrologer Agreement treats every reading as guidance, and when you mention one of the app's own Remedies it says you never promise a result or that someone will come back ¹.

The same section bans urgency, fear or guilt used to keep a client in a session or bring them back. The agreement calls it the clause people are removed for without a second conversation ¹.

Honest readers are paid more over time, not less. A client's second visit pays you 50% of your rate and every visit from the third pays 55%, against 30% to 50% on a first visit. The app's short video course for astrologers ends on the same point, in an episode called 'Real earnings are return clients'.

Questions

What do astrologers ask about this?

Is it wrong to tell a client 'it will surely happen'?

Yes, when you cannot know it, and no astrologer can. Telling a client an outcome is certain turns guidance into a promise you cannot keep. Give a tendency and a period to watch instead, and say clearly what depends on other people's choices.

What should I say when a client asks for a 100 percent guarantee?

Say kindly that no honest astrologer gives a 100 percent guarantee, then offer what you can: what the chart shows, the period to watch and the steps in the client's hands. One sentence such as 'I would be lying if I promised you' usually lands better than a long explanation.

Can I offer to repeat a remedy until it works?

No. A promise to repeat or continue a service until it achieves a specified result is listed as an unfair trade practice in the Consumer Protection Act, 2019, where it is misleading or cannot realistically be kept ². On Kismo, astrologers also agree never to promise a result from a remedy ¹.

Will a client rate me badly if I refuse to give a guarantee?

Some clients may be disappointed in the moment. Clients on Kismo rate every session with stars and an optional note, and you can read each review under Profile, Reviews. That shows you how your honest answers land, so you can soften the wording without changing the substance.

How do I give a time window without it sounding like a promise?

Use words that describe a period, not an event: 'this period supports', 'watch for', 'the chart is more active between June and August'. Avoid 'will happen on' and 'by this date'. Tell the client you are happy to look again once the period has passed.

Can I guarantee a result if the client insists and takes responsibility?

No. A client's insistence does not make a promise honest, because it does not change what you can know. Repeat your answer once, offer what the chart does show, and close the session politely if the client will accept nothing less than a guarantee.

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